Customer Support
A reliable team of experts
supporting your system
Customer Support
A reliable team
of experts
supporting your
system
A reliable team of experts
supporting your system
We provide expert support for those who use InterSystems Platforms for their organization. We act as an extension of your team to work with and support you on any issues or ad-hoc projects.
We’re pro-active and conscientious in our approach, providing high-quality code solutions, that solve the root of any issues effectively.
As a support customer, you will always receive a response from us promptly and work with a dedicated member of our team to manage and keep track of your support required. You will set the priority of your issue and let us know when you consider it closed.
If you are a George James Software customer requiring immediate support, please email support@georgejames.com
We provide many different types of support, for InterSystems IRIS and IRIS for Health, InterSystems Caché, InterSystems Ensemble and InterSystems HealthShare, including:
* Operating systems
* Database
* Applications
* Network
* Operations
* Hardware
* Our tools
* End users and training
We also run system health checks and regular maintenance reviews for customers.
Contact us for a non-commital conversation to discuss your system requirements and how we can help you.
Dedicated support team
Our team is available during UK office hours, but we provide support to customers across the world we can provide ad-hoc support outside of these hours if it’s required.
Monday – Friday
9 am – 5.30 pm GMT / BST
(Excludes UK Public Holidays)