1. Double-click on the change request type that you want to edit, or choose File -> New from the menu bar to create a new one.

2. Fill in the fields on the dialog.

Type

The name of the change request type. These are usually only a few characters long, such as 'DEV' or 'b'.

Description

A short description of what the change request type is used for.

Caption

A short caption that is used in some messages about change requests of this type.

Prefix

Each change request must have a unique identifier. If you want VC/m to automatically assign an identifier for a change request of this type, use this field to specify its prefix.

Last used suffix

Use this field to enter a template for the suffix of the automatically assigned identifiers. For example, entering '000' will mean that each assigned identifier's suffix will be three digits long, and that the next assigned identifier of this type will end with '001'.

Note: enter '0+' for a suffix of variable length, starting with the value '1'.

Status

This field allows you to assign a set of statuses to a change request type, for example, 'Active' or 'Closed'. By setting a status option, the user is able to signify various things. In the case of having 'Active' and 'Closed' options, the status signifies whether objects should be assigned to a change request.

The tied location field is deprecated and should be left blank unless advised otherwise by support personnel.

The up and down arrows allow you to set the order in which status options appear in the drop down menu on the change request dialog. Click on the icon at the left-hand end of a row to select it, then use the arrow buttons to move the row.

Status names need to conform to the valid naming conventions.

Initial Status

Use this option to set the default status for the change request type if any have been defined.

Audit Trail Categories

Use this to set how the audit trail reports actions made on change requests of this type.

Withdrawn

Check this box to disable the use of this change request type. Deleting a change request type is only possible if no change requests of that type exist.

Click on the change request type you want to delete. Choose File -> Delete from the menu bar.

Note: Deleting a change request type is only possible if no change requests of that type exist. You may wish to withdraw the change request type instead. See above for more information.